Inbound call handling
Meridian has the ability to handle your inbound needs on a local or national level. Often companies do not have the resources to handle inbound enquiries in house; therefore outsourcing to a professional and experienced team is the key to successful call handling.
We often conduct work for clients on a seasonal basis, when they run marketing campaigns or when they simply need assistance with their customer support. We keep up to date with the latest inbound technologies, meaning we can react quickly to client’s requests and needs.
Customer service, order taking, advertising response and product help lines are just a selection of the services we offer. We ensure that our agents are put through an in-depth training plan before commencement on any inbound calling campaign, making sure they have a comprehensive knowledge of the clients company, products and services.
We pride ourselves on our friendly but professional customer service enabling our clients to know that their customer’s enquiries will be dealt with efficiently.
Worldwide in-Country Representation
We can also set you up with a virtual office and answering capability in many countries worldwide at very competitive costs. This gives your company an immediate and extensive global presence to handle enquiries for your products and services.