Meridian provides local, national and international telemarketing for companies who wish to carry out projects or campaigns, often at very short notice.
These often come under the term ‘tactical’ where speed is of the essence and low costs are a major factor.
We work on projects that generally fall outside those covered by call centres, which need minimum agent levels, minimum time periods for length of working and an often lengthy preliminary set-up and recruitment period to gear up for your project.
We can act quickly. And we act for companies worldwide, who need to contact businesses either nationally or across the globe.
Hence our name Meridian. We provide the communication capability for projects in your region, to right around the world.
We pride ourselves in being quick to respond and can manage to get started on your project at very short notice, deploying call agents quickly and efficiently AND offering you various options on how we conduct your project. Naturally this reflects in our costs and discount packages.
Our experience enables us to understand that each individual business has distinct requirements. Each of our projects is tailored specifically for the client; flexibility is key to the success of our projects and no long term contracts are involved.
Our clients can rest assured we will deliver a high quality and professional service.
Core to our service is planning, resourcing and delivery of B2B and B2C outbound and inbound calling campaigns. We have broad experience and work both in the private and public sector. Our Clients are diverse in size and range from government bodies and multinational corporations to small enterprise.
Meridian’s services act as a support tool for Sales and Marketing, Research, Data Management or Mailing sections of your business. We can be used ‘as and when’ needed, fulfilling our functions in supporting campaigns where we are recognised for the speed in which we respond to client’s requirements.
Our specialist outbound projects include:
- Information gathering / Data capture
- Research / Surveys
- Lead generation & Appointment setting
- Customer retention
- Direct telesales
- International language capability for all projects – worldwide
Our inbound handling options include unique ‘virtual agent’ answering and discussing.